The 10 Commandments for Effective Communication

Clear communication matters in every relationship — and it matters even more when someone has hearing loss.

The Ten Commandments are a simple, practical guide to helping conversations feel easier, more respectful, and more inclusive for everyone involved.

These commandments focus on small but powerful changes: facing the person when you speak, ensuring good lighting, reducing background noise, and speaking clearly without rushing or shouting. They also remind us that communication isn’t just about words — body language, facial expression, and patience play a vital role in helping messages land.

When misunderstandings happen, repeating or rephrasing what you’ve said — rather than saying “never mind” or speaking louder — keeps the conversation open and respectful. Above all, these guidelines encourage empathy. Hearing loss is not a joke, and thoughtful communication helps preserve dignity, confidence, and connection.

Whether you’re talking with a partner, family member, friend, colleague, or client, these commandments offer practical ways to reduce frustration and strengthen relationships. By putting them into practice, you help create conversations that are clearer, kinder, and more inclusive for people living with hearing loss.

Honourable mention to our friends at Hear For Good Audiology in Golden Beach, QLD, for the original version of the 10 Commandments 🙏